Saturday, December 31, 2011
Friday, December 30, 2011
As I had done on so many other days, I walked with my lab coat slung across my arm. My stethoscope would occasionally pop out of the pocket and dangle from a thread before I scooped it back up and placed it awkwardly into its temporary resting place. If the temperature dropped, I may slip the coat over my shoulders and wear the stethoscope around my neck.
When I arrived at the hospital, I walked through a side entrance and took the elevator to the medical wards. The resident's office was busier then usual. The interns awoke and left their adjacent call rooms to find that they were no longer on the bottom rung. The new interns, donning neatly pressed and clean white jackets, had arrived for their first day of work.
My fellow residents and I basked in the glow of our final day of training. We would stay for a few hours and hand off patients, help with rounds, and generally enjoy the absence of true responsibility.
We walked the floors as if we were kings. We strutted back and forth and chatted with the nurses.
A few hours later it was time to go.
We left the sheltered and protected existence of training and launched ourselves into the vast unknown.
And we never looked back.
There is a sense upon leaving residency that you know just about everything. That you've seen and done all that is important. You've cared for the sickest of the sick, and dealt with the poorest of the poor.
A list of dieases and procedures has been appropriately checked and checked off. An air of confidence lingers.
But I have to admit that the majority of doctoring, I learned after training. The ivory towers provided a good working knowledge of the arcane, but the day to day, bone on bone grinding of patient care was learned on the fly. Each encounter provided a new skill, a new fount of knowledge from which to draw from.
And I was often surprised at my own prior misconceptions. I would have never imagined that as an attending, I would sleep less and work harder then in residency. I couldn't comprehend the crushing responsibility of being the bottom line. No one prepared me for the three am call from the nurse when there was no one higher up on the food chain to call for advice.
Yet the hardest skill to achieve was not the science but the art. How to become a "healer" and not just a doctor. How to know when to place your hand gently on the shoulder of a mourning patient or to raise your voice to an unyielding family member.
I still struggle with how to remain humane and kind, as well as stay effective. Medical knowledge comes and go. Diseases are discovered and cured. But in the purest sense, the job of the physician is to be a beacon, a lighthouse, to guide each ship safely to land in the harshest of conditions.
This is what it is to be a doctor. After all these years of training and practice,
I know this much is true.
Wednesday, December 28, 2011
The doctor's office answered on the first ring. He began to explain his predicament but the receptionist interrupted him.
Sir, you haven't been in the office for over a year. You better come in right away!
As Larry hung up the phone, he realized that he didn't mention the burning over his left rib cage. No matter, he thought, he would bring it up with the physician.
Later that day, Larry strode into the waiting room. He caught his breath in pain as he leaned up against the front desk. The receptionist took his insurance card and began to click on the computer screen.
Are you married?
What race are you?
Do you subscribe to any religion?
Larry answered each question cautiously, but wondered why he was being interrogated. The gum in the receptionists mouth cracked and popped as her eyes concentrated on the screen in front of her. As she looked up at Larry, she realized that he was losing patience. She focused on the screen as she mumbled in his direction.
New government requirements! If we don't ask, the doctor doesn't get paid.
When she finished with her questions, Larry was directed to sit in one of the flimsy chairs and wait. He placed his left hand over his heart and probed for the source of pain. He winced as if daggers were skewering him. The front desk person hadn't inquired about the reason for his visit either.
A few minutes later a nurse walked through the sliding glass doors and called his name. He shuffled gingerly into the exam room and waited as the nurse signed into the computer.
Boy Larry, you haven't been here for greater then a year. We have alot of work to do!
The nurse measured his weight, height, and waist circumference. She asked about domestic violence and gun use. As the minutes passed, Larry marveled at the detailed and often nonsensical material being covered.
To her credit, the nurse did ask Larry about pain. She even had him rate it on a scale from one to ten. But she didn't bother to ask any other details.
When the doctor finally walked into the room, Larry heaved a sigh of relief. He waited quietly for direction. The doctor shook his hand and sat down at the computer.
Wow! We haven't seen each other in a year.
He then preceded to stare silently at the computer for a few minutes. Larry watched as he clicked and typed from time to time. Moments later he was being motioned onto the table. The doctor examined him head to toe and then directed him back to the seat.
Everything looks good. We'll see you next year.
Larry was stunned. He stood to get the doctor's attention.
But what about my chest pain?
The doctor turned and removed his hand from the door knob, and glanced back at the computer.
That reminds me. With your history of heart disease, it says here that you're due for a stress test.
Without another word, he left the room.
Larry sat back in the chair and tried to put the pieces together. If the doctor had given him the chance, he would have explained that he tripped and slammed his chest against the book case. Did he really need a stress test?
When Larry made the appointment that morning, he was thinking more along the lines of an xray.
He figured he cracked a rib.
Posted by Jordan Grumet at 6:37 PM
Tuesday, December 27, 2011
So, how does it feel to be a doctor?
I'm taken aback by the sincerity of the question and the rawness in his quivering voice. I ponder carefully how to respond. A million cliches pop into my head, and I fight them off one by one.
This time will be different.
This time, I'll tell the truth.
I can't remember a time when I didn't want to be a doctor. In fact, my identity and profession have intermixed to such an extent that I often can't tell them apart. My internal image includes a lab coat and a stethoscope. It always did. Even as a child.
My voyage through medical education was powerful. Like a flower, the seeds of identity blossomed and became external reality. But I couldn't help feel a certain sense of unease. It was as if the more I learned, the less the burning embers of humanity would glow.
When you encounter death and destruction at every turn, such things lose their profundity. And patience and tolerance become the exception and nary the rule. Such a treacherous path for a wandering soul.
Once, while sitting in the exam room, I found myself staring at the clock while I talked to a patient about her recent cancer diagnosis. I listened to the barrage of questions, but secretly I was calculating how to end the appointment early to run errands.
As the patient left the office, I realized how far I had fallen. I promised myself that that would never happen again. But now my eyes were wide open.
After all these years in medicine, it wasn't the difficulty of diagnosis nor the desperation of disease. What I find myself continously struggling with is maintaining the beauty and humility that were present when I started this process. Because somewhere amongst the paperwork, fears of malpractice, sleepless nights, and unexpected outcomes, something broke.
How does one build armour strong enough to repel the demons of sickness and despair yet allow the skin to bask in the piercing barbs of humanity? How do I evolve as a physician without devolving as a person.
How does it feel to be a doctor?
Well, how does it feel to be a human being?
Mired in the morass of moral frailty, I struggle with my own imperfection.
The difference is, as a physician,
the affect is greatly magnified.
Posted by Jordan Grumet at 11:52 AM
Sunday, December 25, 2011
Walking toward the nursing station, my mind wandered back to medical school.
I tentatively followed behind the resident as we entered the birthing room. The patient writhed in bed and opened her mouth, but nothing came out. Her face tensed and then relaxed. The contraction had passed.
We stood quietly for a moment, and then the resident cleared her throat.
This is Doctor Grumet, he will be delivering your baby.
My back muscles tensed and I gritted my teeth. My mind bobbed back and forth between embarrassment at being referred to as a physician, and fear of performing the delivery myself. I looked over at my patient. After months of going to the residents free clinic, she learned to accept what she was being told without questioning.
Although she refused the epidural from the beginning, her sighs of pain made me wonder if she regretted it. The nurse and resident stood by her side bracing her legs. As she started to push, I looked down in anticipation.
A tuft of hair bounced in an out of the birth canal with every contraction. After a few minutes, the head broke free and I tentatively pushed down and delivered the anterior shoulder. I slipped my hand over the baby's neck hoping to gain traction as the posterior shoulder broke free. I caught the body clumsily with my other hand, and held the baby up for the mother to see.
After forceps were applied, the umbilical cord was cut. Minutes later I delivered the afterbirth and sutured a small lacertaion.
I left the room, and sat at a desk with the chart in front of me. I paused and looked down at my hands. Only moments before they had taken part in the ritualistic dance of childbirth.
It was a familiar dance.
One that had been performed over and over again since the beginning of time.
I often marvel at how similar birth and death feel. The ephemeral movements of the soul are difficult to diagram, but it is impossible to escape the feeling that as the last grain of sand slips free, the hour glass is just waiting to be flipped back over.
And we struggle to control that which occurs between bookends. Doctors and patients fight to write more pages to prolong introduction and ending. Yet sometimes I wonder If we miss the point.
I haven't delivered any babies since medical school, but I see my share of deaths. And each time, I can't help but hear the same words echo in my head.
This is how it's always been. This is how it always shall be.
There is nothing to fear
Posted by Jordan Grumet at 7:52 PM
Friday, December 23, 2011
Millicent's histrionic nature plagued her from childhood to her mid seventies. Although she pictured herself waiting for death, more likely she would spend a few days in the hospital till the antibiotics eradicated the mucous in her lungs.
The nurse said that her personal physician would see her once she got settled on the floor. But it had been hours since she left the chaotic emergency department, and still no hide nor hair of Dr. Howard.
Milicent couldn't help but smile through her febrile haze. Dr. Howard was an "old fart" like herself. They had been together for decades. The graying of his hair reflected in the bowing of her spine. Of course he was probably in his fifties and she in her seventies, but that didn't stop Millicent from overestimating their equivalence.
Millicent dozed on and off. The much needed sleep was interrupted by occasional fits of barking cough. Each time she opened her eyes she glanced at the clock. Her IV dripped beside her bed, and beeped from time to time as if jealous of the silence.
The nurse came and went. Around midnight, she walked in and woke Millicent from a deep sleep.
Your doctor is at the nursing station. He will be in shortly.
Millicent sat and rearranged her hair. although she felt miserable, there was no reason to appear so to the handsome Doctor Howard. She glanced at the clock in the corner of the room and almost fell out of her bed. Midnight-why the heck was he rounding so late? Millicent briefly worried about poor Dr. Howard's wife before her reverie was interrupted by a knock at the door.
A young boy walked into the room wearing an over sized lab jacket and a stethoscope that twisted around his neck and likely got lost somewhere underneath his scrubs.
I'm Dr. Thomas. I will be taking care of you here at the hospital.
For a moment Millicent thought that she was still dreaming. She rubbed the sleep from her eyes and looked up at the young man questioningly.
There must be a mistake. Doctor Howard is my doctor!
Dr. Thomas sat at the bedside and quietly explained how Dr. Howard no longer came to the hospital. That instead, he use a group of physicians called hospitalists. Hospitalists were available twenty four hours a day to take care of people like herself. Times had changed and many physicians, like Dr. Howard, no longer felt able to see patients in the office and hospital.
Millicent couldn't believe her ears. After all those years.
So you will call Dr. Howard first thing in the morning?
By now Dr. Thomas was half way out the door. His beeper had gone off, and he looked like he was rushing out of the room to another emergency.
No, I will be gone in the morning. But one of my partners will come by tomorrow and he will call Dr. Howard.
As the door closed, Millicent found herself feeling very alone. The cough that had been a mere nuisance hours ago now exploded in her chest.
Being laid up in the hospital with pneumonia was bad enough.
But what really burned Millicent to the core,
was the feeling of abandonment.
Posted by Jordan Grumet at 12:00 PM
Thursday, December 22, 2011
It was true that his foot looked swollen and bruised. But the xray was negative and there was no reason to expect a more sinister process. He stubbed his toe; no more, no less.
But James had a problem when it came to pain.
Or had he just become a victim of our medical system?
There was a time when James was not strung out on pharmaceuticals. Alcohol was his poison then. But he got into a car accident and suffered a knee injury. The DUI was the least of his problems.
The MRI of his knee was normal but his pain was excruciating. Visit after visit to his internist and orthopaedist left him with a medicine cabinet full of narcotics, which he felt good about because at least he was no longer drinking.
The custody agreement for his son required regular breathalyzer testing. But they couldn't fault him for taking the medications his doctor prescribed, could they?
By the time he came to see me, he was taking several norco and oxycontin a day without relief. I reviewed his MRI and lab tests skeptically. When I explained that in the absence of pathology I wouldn't accelerate his dosing, he almost fell out of his seat.
It never occurred to him that maybe the medicine wasn't helping. Our conversation went something like this:
What is your level of pain when on medication?
What is your level of pain without medication?
We argued back and forth, month after month. Each time I prescribed less pills.
Finally when the courts threatened to take his son away, James got serious about kicking his medication habit. He got admitted to the hospital and was treated for withdrawal.
The next few months were difficult. James struggled with daily activities. He found a job and spent more time with his son. I would be lying if I said that he didn't have pain. But he learned to use more mature coping mechanisms. He attended physical therapy, acupuncture, and biofeedback.
He was making significant progress, or so I thought.
And then he disappeared.
Six months later he waltzed through my door with a large medication list. As I silently read through the consult note, I felt my eyes popping out of my head. He had seen a pain specialist at the local university and was again using large doses of narcotics.
We were back to square one.
I buddy-taped his bruised toe and sent him on his way. I assumed shortly after leaving the office, he would be on the phone with his pain specialist.
We've created a nation of junkies. The tide began to turn when the government made pain the sixth vital sign. The miserable and wretched learned that they could stop cowering under illicit and costly activities. Now all they had to do was show up at the doctor's office where kindly nurses would check their blood pressure and pulse before serving up the perfect lob:
Are you in any pain today?
Why yes I am!
Instead of protecting the cancer ridden and orthopedicly adventurous, we have turned our offices into dispensaries.
Unfortunately we still haven't come to terms with the fact that narcotics do not treat psychic pain. Furthermore, they are particularly poor at relieving chronic orthopedic conditions.
So the treadmill continues. We use pain medication inappropriately. The human body becomes use to it and then needs more. Minor traumatic injuries become emergencies.
And as a nation, we transfer our addictions.
Posted by Jordan Grumet at 11:11 AM
Wednesday, December 21, 2011
I showered, dressed, and locked the door behind me as I made my way to the garage. Although my stomach was growling, mild nausea overpowered my sense of hunger. I turned the key in the ignition and was met by the throaty voice of a public radio announcer.
By the time I hit the on ramp, I settled into my morning drive. I felt an overwhelming sense of unease as I remembered the dream that yanked me out of sleep.
It's the first day of high school, or maybe college, and I am sitting contentedly in class. As I look around the room a panic overtakes me.
I forgot to bring my class schedule!
I forage through my backpack without luck. It's a new semester and I have no idea where I need to be next. Without room numbers or building names, I am lost. I start to breath rapidly as the fear overtakes me. My head pounds and my eyes begin to water.
I feel a strange sense of doom about starting the year off this way. It's as if somehow by missing the first day of classes, I will suffer great harm. I will lose some essential piece of information that will be devastating. I will fail miserably.
I jump out of my seat and sprint to the door. I have to quickly get to the administration building to print up a new schedule. But when I exit the class, I can't seem to remember which way to go.
I walk back and forth aimlessly trying to reconstruct the correct path. With each failed attempt my mind races even further out of control. I feel like I just got punched in the gut. I glance repeatedly at my watch as if I could freeze time.
When I finally get to the front of the administration building, I heave a sigh of relief. I walk up the steps and approach the entrance.
The door is locked.
The fetid odor of cleaning products mixed with the refuse of human illness is the first thing that hits me as I enter the medical floor. I try not to breath out of my nose. A demented patient is lost somewhere in the jungles of Viet Nam and swings at his nurse. He just barely misses her.
It is six in the morning and the maintenance man walks past me pushing the floor cleaning machine. It sounds like a garbage truck and the noise disrupts the otherwise quiet hallway where sick patients try to get their rest.
I take a deep breath, and for the first time this morning, I feel the calm wash over me. My heart is no longer racing and the nausea is gone. I have finally shaken the stress of my nightmare.
Thank God I'm no longer a student!
Posted by Jordan Grumet at 5:38 AM
Tuesday, December 20, 2011
So I threw my stethoscope in the garbage and borrowed a loner from a colleague. I ordered a new one and waited for it to come in the mail. A few weeks later I tried out my new model and it didn’t feel the same; maybe it was the way it fit in my ears, maybe the length of the tubing. Who knows? It just didn’t feel right. And then I started to think.
I threw out my stethoscope! The same stethoscope I bought with such pride on my first day of medical school. The stethoscope that had literally touched every single patient I had seen throughout my medical career (it had never broken before). And like an idiot I just tossed it aside. I didn't perform any ceremonies, no thank yous for a job well done, no tender thoughts of all we had been through together.
Sure my new stethoscope will likely be just as good. Hell, it probably will function better. But I guess that’s not the point. The point is that somehow down the line I lost my loyalty. I lost my respect for a relationship forged by closeness, shared experience, and yes years of time spent together.
I know what you’re saying:
it’s a stethoscope-an inanimate object!
But maybe there is some importance here we’re missing. Maybe our health care system is taking a turn for the worse. Maybe we are losing our loyalty in other places. Hospitals and doctors are becoming less friendly. Staff turnover is rampant and you no longer recognize the faces when you enter your doctor’s office. Physicians are moving, changing locations, or even swapping careers.
I got a letter from a patient the other day. We had been through so much together. She battled depression and a divorce. She survived a horrendous cancer and was still dealing with her diabetes. We knew each other for years.
I guess I didn’t take it personally that she was leaving. Her health insurance changed and I was no longer on her plan.
But as the tears well up in my eyes I can’t seem to stop thinking about that damn stethoscope.
How could I have just thrown it away?
Posted by Jordan Grumet at 5:01 AM
Sunday, December 18, 2011
His visit to the rheumatologist had been modestly fruitful. After injections to both knees, he was able to stop using the wheel chair. But joint replacement surgery was coming on the horizon. No matter how long he tried to prolong the inevitable, his day of reckoning was near.
He leaned back in his chair and tried to get comfortable. As he closed his eyes the sweat began to poor down his face. He reached over to the desk and helped himself to a tissue. He dabbed his forehead and looked in my direction.
If I knew how painful my forties would be, I would have had a lot more fun in my thirties!
We both laughed, but I knew that he was only partially joking. We spent alot of time in the exam room talking about what this disease was doing to his self image. The physical toll was matched, if not overcome, by the metal anguish of disability. Once a track star in college, he now considered himself a cripple.
As so often happens, I struggled to express comfort and understanding without being demeaning. How could I know what it felt like for Jack to not be able to ruff house with his kids;to not be able to pick up his crying daughter? I had no inkling of the painful stiffness he woke up with every mourning or the feeling of nausea brought on by his medications.
I found myself repeating familiar words.
I won't even pretend to know what it feels like to walk in your shoes because I haven't. But I've seen people in your situation and I know it is very difficult. Let's see if there are some things I can do to lessen your burden.
Jack sat quietly for a few moments absorbing my words. When he looked up, our eyes met and he started to speak. What he said next caught me completely by surprise.
I read your blog.
I felt a sense of doom arise from the pit of my stomach. I mentally scanned through my last few posts. Had I said anything inappropriate? Jack recognized the look of panic on my face and quickly reassured me.
I was really impressed! It would have never occurred to me that doctors think about such things.
As I listened to the squeaking of Jack's walker as he rolled toward the checkout counter, the weight of his words began to sink in.
Maybe our patients don't know that we suffer through difficult decisions. Maybe they don't realize that our insomniac brains toss and turn during sleepless nights where worry and fear become our dark companions.
And they likely don't realize that the pain and suffering we witness leaves disfiguring scars.
How could they?
Unless, of course, we tell them.
Posted by Jordan Grumet at 5:41 PM
Friday, December 16, 2011
I've bathed in death. The senescent skin cells fall into the basin and expose new facial wrinkles. My hair is thinning and strands of gray streak through the jet black landscape. The gulp of water streaming down the drain is the only interruption of a perfect mornings silence.
I've choked on grief. The tasteless globs of oatmeal stick in my throat. I barely awake from my reverie to notice the glass of juice sitting beside me. The windows reflect the last memories of undisturbed night.
I've exhaled desperation. The breaths escape and take form and then disappear into the air. The path from the parking lot to the hospital expands and contracts with the whim of my mood.
And I've stumbled on sadness. The land mines in the office are frequent and offer little space to negotiate in between.
So you'll have to forgive that I jump at the sound of an unexpected phone call or the pleading voice of my daughter.
She has woken up in the middle of the night.
It's probably just a headache.
Posted by Jordan Grumet at 5:44 AM
Wednesday, December 14, 2011
I am lying on the bed in my parent's room. My six year old legs fidget like a frog who has been pinned on his back. My father stands over me and opens a small box of tools by splaying the paper wrapping and spreading it across the night stand.
He gingerly unfolds two thin sheets of wax paper to reveal a set of sterile gloves. He grasps the first on the outer bent lip and pulls his arm through. Using his covered hand he scoops his fingers under the bend of the other glove.
As my father lifts the forceps out of the box a stream of sunlight catches the metal and bounces onto my face, blinding me.
Should I close my eyes yet?
He doesn't answer my question but commands me not to move. He takes a moment to survey the clean line of sutures above my right brow. As he pauses, I feel his breath caress my skin. The faint smell of mustard reminds me of the deli sandwiches we ate an hour before. It intermingles with the acrid perfume of alcohol being applied to my skin.
He squints through his glasses as he approaches my forehead with scissors in one hand and forceps in the other. I shut my lids tightly, waiting for the pain that is sure to come.
His shadow blocks the light from the window and I sense his body leaning over me even though my eyes are closed. He pulls at the edge of the suture with one hand and snips with the other. I feel a sharp sting as my skin leaps to meet the scissors.
Each suture is methodically cut and removed in similar fashion. Minutes later we are finished. I sit up on the bed and smile at my father. He is arranging his tools. He stops what he is doing and reaches up to my face. He cups my chin and gently pushes upward. He surveys his work.
Six months later I will fall and need stitches again. But by then, my father will be dead and I will have to go back to the doctor's office to have them removed.
This memory came flooding back to me the other day as I stood over my own patient with scissors and forceps in hand.
It had been so many years-I had forgotten.
Tuesday, December 13, 2011
It was the first thing I thought as I woke up this morning. Although I had mostly kicked the addiction, occasionally the urge was strong. I recently relegated my caffeine drinking to availability. I refused to buy soda at the grocery store. I strutted past the vending machines as if they didn't exist.
Once in awhile, I allowed myself to partake: a drug lunch here, a sporting event there. If a Diet Coke was placed in front of my face, I would drink it. So it wasn't a complete surprise that I woke up with such cravings. After years of drinking six pack after six pack, I was convinced that my brain chemistry had been altered.
When I stopped by the office before rounding at the hospital, I rummaged through the refrigerator hoping to find buried treasure. No such luck! I knew that I would pass a bank of vending machines in the long hallway that led to the hospital, but I had sworn off such a willful solution to my lusting.
This morning, I would have to forgo my needs.
The hospital census was large and active. I worked my way through the telemetry and ICU floors. I stopped at each patent's bedside and then the nursing station to chart at a computer. There was a hodge-podge of bread and butter medical and surgical care.
I quietly entered the room of my last patient for the morning. Mrs. Brooks was nearly one hundred years old. Her dementia had progressed severely over the last few years, and she was admitted for a urinary tract infection. Her verbal ability was limited to the single word "yes".
Mrs Brooks, it's good to see you....yes.
Are you feeling better then yesterday...yes
Do you want to go back to the nursing home....yes
Mrs. Brooks had no children and the rest of her family had died or moved away. Her medical decisions were made by a distant nephew, who I had talked to on the phone, but never met in person.
After examining Mrs. Brooks, I turned to leave the room. Out of the corner of my eye I saw a glimmer of aluminum on the desk. I turned my head and my mouth started to water like one of Pavlov's dogs. Sitting on the table was a six pack of Diet Coke.
I couldn't resist the lure of the silver can enshrouded in a white label. Perverse thoughts ran through my head. I was Gollum from Lord of the rings stretching for my "precious".
She's demented! She'll never know!
Mrs. Brooks can I have a Diet Coke....yes.
As I reached for the can I had a shocking moment of clarity. It was if, all the sudden, someone turned on a spot light and pointed it in my direction. I was standing in a demented woman's hospital room stealing her Diet Coke.
I felt a great sense of shame. After all of these years learning and caring for the elderly I had stooped to this.
Mrs. Brooks had been forgotten. She was abandoned and relegated to the dark corners of a nursing home where society didn't have to acknowledge her.
It somehow escaped me this morning.
It was my job to protect her.
Posted by Jordan Grumet at 5:02 AM
Monday, December 12, 2011
As she climbed up onto the exam table, I retrieved the blood pressure cuff from where it rested on the wall. I repeatedly squeezed the bulb until the meter read above 200. The cuff crackled on Lisa's arm. I released the air valve and became quiet. I held my breath in anticipation.
Please be lower. Be lower...
When the liquid past the 180 mark, the dreaded thumping pounded through my stethoscope. Lisa's blood pressure was no better.
I took the cuff off and settled back into my chair.
So tell me what's going on in your life?
Lisa stared blankly at the wall for a moment, and then a tear formed at the corner of her eye. I could barley hear her speak.
If debt was a cancer, my husband and I would have been ten feet under long ago.
As the words stumbled out of her mouth the image of her twelve year old twins flashed through my mind. I leaned over the desk and handed her a box of Kleenex. I had little in my bag of tricks to fix her situation.
We sat silently in the room for a few minutes. How much had changed with my patients over the last few years. The faltering of our countries financial health was being mirrored in the day to day ailments that crossed the threshold of my office doors. The illness was contagious.
I took out my prescription pad and started to write. Lisa glanced at me quizzically. She waited in anticipation for me to explain which new medication was being added.
Often the great difficulty of being a doctor is discovering what it is that each individual truly needs. Sometimes the answer is something that we as physicians are not trained to give.
Lisa read silently the scrawled glyphs on the paper that I handed to her. She looked up at me with confusion etched into her tear soaked face.
Whats this? She asked as she wiped her face with a tissue.
I waited until our eyes met.
It's the number of my accountant, he can do more for your blood pressure then I.
Posted by Jordan Grumet at 5:12 AM
Saturday, December 10, 2011
Reduce hospital re admissions. Cut costs.
So the hospital contacted the local hospice/palliative care center and asked for help. Of course, overwhelmed with work and understaffed, the project was handed off to me.
My task sounded simple. Create a palliative care program at the nursing home. But as I gathered for the first meeting with the administrator, social worker, and clinical staff, I knew there would be resistance.
And, in fact, I had my own feelings of reticence. Although I had learned much over the years, I was not trained in palliative medicine. As I gazed around the room, I realized that neither were any of my colleagues.
I looked Nancy squarely in the eye as I explained my vision. Our beginnings would be simple and humble. Admissions would flag appropriate patients based on predefined criteria. Then social work would approach each patient and family within seventy hours and have "the talk".
When Nancy heard her profession mentioned her ears perked up and her face twisted in confusion.
What do you mean, "the talk"?
Ready for her question, I pulled out a POLST (physician orders for life sustaining treatment)form and passed it around the room. The two page document was a series of basic questions.
Do you want to be resuscitated if your heart stops?
Do you want to be hospitalized if your condition worsens?
If you are unable to eat on your own, would you want a feeding tube?
Can IV fluids or antibiotics be given?
Attached, on the back, was a series of questions I had created myself.
Do you have a religious affiliation?
Would you like to be visited by clergy or a therapist?
If you knew you were dying, would you rather pass at home, in a hospital, or in the nursing home?
What are your health care wishes for the next six months?
What is more important to you: quality or quantity of life?
I looked around the room as the participants read the form. Nancy was becoming more anxious.
Isn't this the doctor's responsibility?
I answered her with a tinge of melancholy.
Yes, it is the doctor's job. But it's also the nurse's, social worker's, and therapist's job also. It's all of our jobs.
We met each week. Nancy presented new patients, and then the nurses and I would discuss clinical issues and pain control. The difficult cases were referred to the associated palliative care doctor from the local center.
During the first few sessions, I continuously hammered Nancy on the POLST form. For each patient, I wanted to know the answer to all of the questions. At first she rolled her eyes, but as time went on she got the hang of it.
A transformation occured during our fourth meeting. We had ten people in the program. As Nancy presented each patient, I could sense a diference in the tone of her voice. She was now approaching the project with a new sense of zest and zeal.
At the end of the meeting, I asked her what was going on.
Well, you know Mr. Smith? He passed yesterday.
Mr Smith had end stage dementia. He was in the process of dying for months, but his physician had not bothered to talk to the family about end of life care.
His daughters and I completed the POLST form a few weeks ago. So when he started to die, we were all on the same page. He passed quietly in bed without ambulances, IVs, or CPR.
I could see the change in her posture. She got it. She now saw how powerful these conversations could be. I smiled and congratulated her on how well she was doing such an important job. She looked down embarrassed.
It's not like I saved his life.
Our eyes met.
No, you did something most doctors have forgotten how to do.
You saved his death!
Posted by Jordan Grumet at 5:15 AM
Thursday, December 8, 2011
Did you talk to her? What did she say?
I could feel the intensity through the phone as if the mouth piece had arched upward and was staring me dead in the eye. I felt bad for poor Borak. He suffered greatly the last few months. Although he was dropped from the malpractice suit, the scars brought on by years of finger pointing remained.
Then, there was the dispute with hospital administration. When they formed their own oncology group, Borak's referrals dropped significantly. His years of experience and relationship building couldn't stem the tide of inevitable change.
It was not an opportune time to be part of the old guard.
It wasn't particularly notable when Borak's patient asked for a new oncologist. She had visited him once and felt like there was no connection. Hell, people left me all the time! So I offered up a few names and thought nothing of it.
When Borak called to discuss the situation, I was caught completely off guard. I stammered as I tried to explain why I had given her other names. It wasn't the accusatory nature of his questioning that rocked me off balance, it was the hurt and uncertainty in his voice.
Borak was fighting for his professional life, and apparently he was losing ground quickly.
My discussion with the wayward patient was unfruitful.
We just didn't click.
When I reported back to Borak, his anger had receded. With sad recognition he accepted the fact that he lost another patient. He always considered the grim reaper to be his greatest opponent, not his fellow colleagues.
Most people become physicians because they feel a calling to help their fellow human beings. For better or worse, doctors are also driven by their own primal wish to be needed.
Our perfectionism, our selflessness, and our ability to waltz in the room and save the day are all self created concepts. They justify our actions.
Rejection, to someone who has spent their whole life learning how to be needed, is a bitter pill to swallow.
In all fairness, I am very aware of how the actions and words of a physician can evoke pain and hurt in his client.
But I wonder if patients realize that they haven't cornered the market on suffering. Do they know that behind the emotionless facade, doctors are soft and pliant on the inside?
Sadness, fear, and rejection are another part of our daily existence.
And it hurts us just the same.
Posted by Jordan Grumet at 1:32 PM
Wednesday, December 7, 2011
The world, through the student's eyes, is inflamed with passion and opportunity. The reality of doctoring is a distant dream. Hope peals back layers of fear and loss of confidence. Reward is imagined as a handshake, a return to health, and gentle guidance and counseling.
And there is no better place to be.
There is a time for rounding in the hospital. Groups of students and pharmacists trail the blue coat tails of residency. Voices tinged with false authority scoff at the regurgitated nursery rhymes of biochemistry and pathophysiology.
Clinical reasoning becomes her majesty's bejeweled throne. The vagaries of the heart are enumerated in clean categories: systolic and diastolic, valvular and ischemic.
The world, through the resident's eyes, is a masterfully structured algorithm guided by skill and knowledge. An apprenticeship forged in sleepless nights and the cold, hard steel of the analytic process.
There is a time for taking phone calls at home. Your table is set for thanksgiving dinner.
Congestive heart failure, through the attending's eyes, is neither about biochemistry nor algorithms. It's about missing a night of sleep. It's about another admission for Mr. Miller who forgot to fill his lasix prescription and then ate three servings of salt coated mashed potatoes.
And as you lay down on the stiff couch in the living room, you think about your family. They will sleep quietly in their own beds and not be bothered by the pager and cell phone tethered loosely to your pajamas.
You smile as you remember those student days with a mix of fondness and melancholy.
As your mind drifts lightly off to sleep you wonder:
where has the magic gone?
Posted by Jordan Grumet at 6:01 AM
Monday, December 5, 2011
If I noted the soars on his feet, he would reminisce about his infantry days. His eyes would sparkle as he described how the heal of his brand new army boots would develop holes after hours of marching through rough terrain.
And if I questioned him about his blood sugars, he sat quietly with a blank look on his face and held his arms up at his side. George was nearly blind. He couldn't read a glucometer or decipher the tiny markings on an insulin syringe.
George was alone. He had no living family or friends nor money to hire a caretaker. He spent his days in a small apartment that he rented after the death of his wife. His physical existence was limited by illness and geographic disability but his world was anything but small. His mind was alive with music and poetry. His heart was overflowing with memories of his beloved wife.
Every two weeks he ventured out of his apartment an hobbled over to my office. Each visit was filled with questions which he often answered obliquely with stories. I learned that his wife once worked in an exclusive club for Hugh Hefner. That to pass the time, in his younger days, he would take a twenty mile walk from city to suburbs and then back again.
As he left my office, I was keenly aware that the doctoring skills that I learned in medical school had no place here. I had metamorphasized from an advisor to a student. I had become a companion, George's last connection to the outside world.
When I told him that I was moving my practice, The smile vanished from George's face. He knew that he wouldn't be able to travel the thirty minutes to my new location.
With artificial enthusiasm, I promised that I would find a local doctor to take care of him. He looked more feeble than usual as he described how his next door neighbor had recently died of a heart attack. She was a year younger then George.
As I watched him amble out of the front door that day, I felt a deep pang in the pit of my stomach. I knew I was choosing my own well being over his.
It was at that moment that I decided I would take care of George at home. I could stop by his apartment a few times a month on my way to work.
When I called the next morning to break the good news, no one answered. A few hours later, I received a note from the local coroner.
George died the night before. The paramedics found him lying on his kitchen floor. The coroner believed that it was a natural death. When he examined the body, he found and old frayed photo clasped tightly in George's hand. It was a picture of a woman dressed in a playboy bunny uniform.
If there's a heaven, I'm sure that George has found it.
It probably looks like an upscale club with a large picture of Hugh Hefner in the corner.
And George is being served
by the prettiest woman in the room.
Posted by Jordan Grumet at 5:30 PM
Sunday, December 4, 2011
How could I not?
I wouldn't describe writing as fluid. To capture the moment to moment drama played out in the confines of the exam room is anything but straightforward. I grasp at the straws of fluency and try to clarify through garbled grammar and awkward phrasing.
But what choice to do I have? How else can I integrate the hum drum reality of family dinners interrupted by phone calls regarding code status and withdrawing life support? How do I explain why I tear up at the end of a sad movie yet negotiate pain and suffering as if I was a weatherman announcing another sunny day in San Diego.
When I stop writing my soul shrivels behind a protectionist shell. I become a shadow of the husband and father that I used to be. I transform from a healer to a nameless, faceless physician. The kind you look up in the index of some health insurance guide book.
But maybe, just maybe, when you read my words you'll feel a little bit closer to understanding.
Physicians will nod their heads in a shared brotherhood of traumatic experiences.
And patients will know that someone is finally listening.
Posted by Jordan Grumet at 7:39 PM
Saturday, December 3, 2011
I adjusted the phone on my ear as I slipped out of bed and snuck into the bathroom. I tiptoed across the floor and winced as the old hardwood started to creek beneath my feet. I craned my head and listened for signs of stirring children.
Remembering the resident holding on the line, I whispered into the cell.
Yeah. What about him? He had a choleycystectomy this morning.
I waited impatiently. I suspected that Mr. Miller had spiked a fever or needed some changes in his pain medication. It was a naive moment. The moment before I was about to hear something awful.
He coded. We were unable to revive him!
The phone slipped from my shaking hand and crashed onto the floor.
Seconds later, my two year old daughter started to cry.
I immediately felt out of place as I entered the church. The suit clung uncomfortably and the tie was strangling. I meandered past the pews in the front, and found a seat in the rear of the room.
As the ceremony began, I marveled at how many people had shown up for Mr. Miller's funeral. I watched as men sat stoned face and women wept silently. I searched through the crowd, but couldn't find a single familiar face.
The preacher was standing at the lectern. I tried to concentrate on his words, but It was impossible. The sweat poured down my forehead and I started to tremble.
I couldn't shake the feeling that I let Mr. Miller down. That the medical community offered cure but delivered heartbreak instead.
How did we allow this healthy fifty year old to die?
I quietly extracted myself from the chair and left mid ceremony. A few heads turned as I walked down the center isle and exited through the ornate swinging doors.
Sadly, I've never attended another patients funeral. Mr Miller taught me that I don't have the emotional fortitude.
The covenant between doctor and patient is sacred. My commitment to my patients well being is absolute. I vow to stand by them in sickness and in health. I will support them when they are hurting and I will tend to them when they are broken.
And when they are dying, I will devotedly attempt to ease their pain and suffering. But then the commitment ends.
Sure, it would probably be more healthy to go to the funerals. It would be personally gratifying to mourn appropriately each and every time. But when you have a hundred people die a year, it can be emotionally exhausting.
Sometimes the cost of closure
is too great.
Posted by Jordan Grumet at 8:28 PM
Thursday, December 1, 2011
It's time you heard the view from the other side of the stethoscope.
I am not the government. I am not a politician. I did not choose your insurance for you.
When I accept an invitation to lunch or covet a plastic writing utensil, I am not suckling on the teet of big pharma. Chances are, I'm either hungry or need something to write with.
If you left my office with a referral for an xray, cat scan, or mri it was not given to pad my wallet. You will not see me standing in the parking lot of the imaging center high fiveing a radiologist. It is more likely that I had a clinical question that I couldn't answer with history and exam alone.
I am not sadistic. I withhold antibiotics because it is the right thing to do. Not because I want your Thanksgiving, or flight, or 20Th high school reunion to be miserable. My life would be much easier if I was less of a stickler.
When my treatment plan is unorthodox and doesn't follow protocol, it's because I saw something that doesn't fit. I am trying to balance the art and science. I do not make such decisions lightly.
And when you enter the office and I seem hurried or distracted, it's not because I don't care. Sometimes I am preoccupied with worry and fear over another one of my patients.
You will not hear these words on the TV. You will not see groups of physicians clad in lab coats march on Washington or leave the hospital on strike.
We vote on our feet. Doctors retire early or move to non clinical careers. Primary care becomes extinct and goes the way of the dinosaur. Hours are reduced and lifestyle is chosen over commitment.
But, If you're attuned to social media you'll catch the whispers. The discontent oozes from our keyboards and smart phones.
Because we want things to change. We want to remain physicians. Secretly we hope our words will waft into your ears and be the flint that sparks revolution.
Fundamental change is coming. The question is whether it will be for better or worse.
This revolution will not be televised.
It will be blogged.
It will be tweeted.
Posted by Jordan Grumet at 5:08 PM